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Title Date FAQ Type

Symptom Configuration: MS SQL 2012. Service running as Local System AccountServer Install steps - selected option 'Use a local instance of SQL...
6/8/13 Knowledge Base

System Requirement & Compatibility Matrix   |   Version History   |   Deprecated For Attix5 Pro V7 released pre March 2014 V7 , see Article...
22/10/15 Technical

Attix5 Pro major release history and latest official release: Storage Platform  Component July 2011 27 Oct 2011 26 Jan 2012 22 Mar 2012 17 May...
30/4/15 Technical

Attix5 Pro V8 major release history and latest official release Select to show/hide versions V8 Peregrine V8 Peregrine R2 V8 Peregrine R3 V8...
21/12/15 Technical

When you see the following error in the ASLog 0r SSLog file: An error occurred creating the configuration section handler for system.serviceModel...
27/1/16 Known Issues & Fixes

Symptom On a V5 client you have applied a filter or included the 'My Computer' node in your selection to include the all the drives for backup. An...
27/1/16 Known Issues & Fixes

Symptom Using the SQL plug-in the following warnings are seen in the backup log and fails to dump the databases: Message: 04:02:06 [MSSQL...
27/1/16 Known Issues & Fixes

Note: The SharePoint plug-in is not supported in V7. For documentation detailing how to back up SharePoint in V7, visit the Partner Area....
4/1/13 Known Issues & Fixes

Symptom The Backup Client service is stopped. The backup log is either blank or incomplete. In the root of the Backup Client install folder...
27/1/16 Known Issues & Fixes

Symptom The AccountServer database backup fails with the following error, as seen in the ASLog: Warn: ASManager: Could not backup...
27/1/16 Known Issues & Fixes

Symptom The MSDE writer is shown as selected in the Backup Client selection tree when using the VSS plug-in During a backup, the backup log...
27/1/16 Known Issues & Fixes

Symptom When restoring SharePoint data using the SharePoint plug-in, an error is seen:[Sharepoint Plug-in] Problem during import of Content...
3/1/13 Known Issues & Fixes

Note: This issue is resolved in V7.0.0 Symptom The Backup Variance report does not show a variance value dialog box in the SP Console when run...
30/6/14 Known Issues & Fixes

Symptom In the Restore tab, the Backup Client incorrectly displays the names of files containing non-Latin characters (e.g. Chinese characters...
30/6/14 Known Issues & Fixes

Note: This issue is resolved in V7.0.0 Symptom During the roll-up of a Backup Account on the MirrorServer, the following error is seen is seen...
27/1/16 Known Issues & Fixes

Note: Fixed in V6.2.4 Symptom If you disable the Enforce retention period setting in the Enterprise Reports configuration, the retention period...
27/1/16 Known Issues & Fixes

Note: The Help > About issues is resolved in V7.0.0. The steps below must still be followed for Help > Product Help. Symptom In the SP...
30/6/14 Known Issues & Fixes

Note: This issue is resolved in V7.0.0 Symptom During a backup, the transfer fails with the following error seen in the Backup Client log: Error...
27/1/16 Known Issues & Fixes

Note: This issue is resolved in V7.0.0 Symptom During a backup, the Backup Client fails with: Backup transfer failed. The StorageServer log shows...
27/1/16 Known Issues & Fixes

Symptom During the AccountServer database backup, the process fails with an error that a file cannot be written as it already exists. The...
8/6/12 Known Issues & Fixes

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